We took two tours with Oaxaca by Locals! We were so impressed with the first one that we immediately signed up for the next day and took a different one! The first one was the market tour which I heartily recommend for those travelers who might want to go on their own later as it gives you a preview so you have an understanding of what you are getting into. Our guide Elizabeth was charming, helpful, knowledgeable, well prepared, in short… perfect!The next day we took the ride out to see the ruins and Hector was our guide and again he was well prepared, knowledgeable, friendly, spoke great English and felt completely engaged in what he was doing.Even the meeting place feels like a refuge. A safe zone. With a quiet area serving drinks and a clean restroom, the perfect place for the weary traveler.Overall it does not feel commercial. It does not feel like people trying to squeeze you. It feels friendly and real.They get extra points because I, old and confused that I am, messed up both of my reservations and they bent over backwards to fix the problems and make sure we had a great tour anyway.